| Q. |
What does it cost for an annual contrast injector preventive maintenance inspection? |
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| A. |
The cost is $550.00 per injector, plus travel. |
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| Q. |
What is your travel charge? |
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| A. |
We calculate travel costs based upon airfare, hotel, and car rental (when applicable), or mileage (if
drive time is local).
Precise Biomedical makes every effort to keep our travel costs to a minimum; therefore we do not
mark up any travel costs.
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| Q. |
Is proprietary software required to make adjustments on a Medrad injector? |
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| A. |
Yes, however, proprietary software is not required to perform an accurate and thorough PM on Medrad injectors.
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|
| Q. |
Why is your pricing so much lower than an OEM? |
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| A. |
One of our customers said it best, "One of the determining factors in our decision to utilize Precise
Biomedical for service was the cost. You don't always need to pick the most expensive avenue to arrive at
the same destination."
As an independent service organization, we do not have the overhead of an equipment manufacturer. This allows
us to keep our pricing very competitive.
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| Q. |
Can Precise Biomedical perform PM on MEDRAD™ injectors? |
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| A. |
Absolutely.
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| Q. |
How much time need be allocated for each contrast injector PM? |
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| A. |
Approximately one hour is required for each injector.
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| Q. |
Are parts included in a routine contrast injector PM? |
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| A. |
Gaskets, lenses, bulbs, and filters are replaced routinely at no charge. Precise Biomedical uses only
OEM parts. Our engineers carry some of the most common parts prone to failure. Other parts are available upon
request.
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|
| Q. |
Are your contrast injector PM checklists based upon OEM specifications? |
|
| A. |
Yes. Our PM checklists have been derived from the OEM manual for
each contrast injector model. Each worksheet displays OEM recommended tolerances and parameters.
All measurements and tolerances are recorded on the worksheet next to the tolerance recommendation
from the OEM.
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|
| Q. |
How do you handle a contrast injector "hard down" situation? |
|
| A. |
Precise Biomedical has a professional Service Engineer available 24/7. If this situation occurs,
call for support.
If the Engineer determines the problem cannot be resolved by tech support, a replacement unit (or part)
is shipped to you via overnight express.
Loaner units are supplied at no charge when Precise Biomedical has the opportunity to perform repairs.
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|
| Q. |
What is your corrective labor rate for contrast injectors? |
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| A. |
$125.00 per hour, billed at half hour increments (our 3 year agreement customers receive a discounted labor rate).
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| Q. |
Is Precise Biomedical an official Government vendor? |
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| A. |
Yes, Precise Biomedical is registered with CCR.
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| Q. |
Are your service engineers compliant with Status Blue and REPtrax Vendor credentials? |
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| A. |
Yes.
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